As a consumer you have the statutory right of withdrawal. A consumer means every natural person who enters into a legal transaction for purposes, that predominantly are outside his trade, business or profession (§ 13 BGB, German Civil Law).
RIGHT ON WITHDRAWAL
You have the right to withdraw from this contract within 14 days without giving a reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us:
Winekiki - Owner Kristine (called Kiki) Kaschube, Wiesbadener Str. 7,
90427 Nürnberg, E-Mail: kiki@winekiki.com, Fax: 0911-25300101, Phone: 0911-25300100
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, E-mail or fax). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
EFFECTS ON WITHDRAWAL
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold / refuse the reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. You will bear the cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
WITHDRAWAL FORM
(Complete and return this form only if you wish to withdraw from the contract.)
To:
Winekiki - Owner Kristine (called Kiki) Kaschube, Wiesbadener Str. 7,
90427 Nürnberg, E-Mail: kiki@winekiki.com, Fax: 0911-25300100
I hereby give notice that I/we (*) withdraw from my/our contract of sale of the following goods:
____________________________________________________________
Ordered on (*)/ received on (*) ____________________________
Name of the consumers (s) ____________________________
Address of the consumers(s) ____________________________
Date and signature of the consumer(s)
(only with message on paper) ____________________________
Date ____________________________
(*) delete as applicable
